Return Policy
Upon arrival, please inspect your package. If there's a problem, please contact us immediately. Most problems can be solved through communication.
If you aren't completely satisfied your item(s) for any reason, you may return your order within 7 days from the date of shipment for a refund of the purchase price or exchange. Please note that the Buyer is responsible for return shipping charges unless the item purchased is our fault (incomplete shipment/wrong item shipped).
If the item is not returned in its original condition, the buyer is responsible for any loss in value.
tem, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
We ship internationally!
All orders are shipped in the order we receive them.
Processing time is 2-3 business days. Weekends and holidays do not count.
International Orders:
All customs and other fees imposed by your country are your responsibility to pay when you receive your order. Please remember to consider this part of your cost when you place your order.
US Orders:
Shipping options are:
USPS First Class Mail- about 3-5 days
USPS Flat Rate Priority Mail - about 2-3 days
USPS delivery times are not guaranteed. They are estimates based on the official USPS website. We can only guarantee the day that it's shipped. Sometimes shipping companies do experience delays due to weather and holidays.
**Paying for priority mail or express shipping does not affect or change our processing time. What you have paid for is USPS using a faster method to get your item(s) to you.**
We ship to the address that you provide at the time of your order. We can not reroute or ship to alternate addresses decided upon after purchase. If you wish to change to shipping address, please contact us and we will issue a cancellation so that you may repurchase with the correct address.
We have made options for signature confirmation and insurance available.
**We are not responsible for lost packages as you have the option of signature confirmation or insurance.
** We are not responsible for items marked "delivered" by the carrier and that it is the buyer's responsibility to file a police report/contact their local post office.
We try to be and eco-friendly as possible. So, we often try to recycle and ship without excess waste.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
